UK Jobs

Travel, Service, Entertainment

Ticketing Agent (Amadeus experience)

London | £20-23K/Year | Ref. VAC13019

Internationally operating airline company is currently looking for a Ticketing agent to join their friendly and professional team.

Key responsibilities

  • Handle reservations and bookings for flights, hotels, railways, including other queries/requests
  • Ticketing, issuing, reissuing tickets and refunds on Axess (Global Distribution System)
  • Operate the VIPS efficiently as well as other internal systems to maintain accurate and up-to-date records
  • Award mileage deduction using Axess and VIPS
  • Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
  • Assist with queries from their offices, Airports, other sections and other airlines to ensure smooth communications and operations
  • Carry out other duties as instructed by Supervisor/Manager


  • 1-2 years experience within travel agency as a reservation/ticketing operation
  • Experience in GDS system (such as Amadeus, Axess)
  • Excellent communication skills in professional manner
  • Proficient in Microsoft office
  • Japanese language is desirable


  • Salary: £20-23,000 per annum, depending on experience
  • Working hour: 5 days a week (8:00-16:30/9:00-17:30), including weekends/public holidays
  • Benefits: Excellent benefits are offered, please ask for the details

For more information, please contact us immediately!