UK Jobs

Technical Assistant (Foods)

Greater London | £21K - £26/Year | Ref. VAC-TECHNICAL

A leading Japanese food distributor in Surrey is looking for a enthusiastic technical assistant.

Do you  like Japanese foods?  This is a very exciting opportunity for someone who likes Asian/Japanese foods and wants to know more about the food industry.
You will be a hands on assistant that will know and understand all aspects of the business.

Job description:

  • Handling complaints from customers, and providing complaint trend in a regular basis;
  • Answering inquiries from customers and updating relevant documents if it is needed;
  • Completing customers’ questionnaires and forms;
  • Handling product tractability and assisting with product recall if it is needed;
  • Maintaining product specifications suppliers’ folder up-to-date;
  • Maintaining all standard operational procedures (SOP) are up-to-date, and assisting any new SOP development with relevant teams.
  • Maintaining product data base;
  • Handling non-conformance and ensuring all relevant protocols are up-to-date, as well as the re-training programmers are done if it is needed;
  • Providing technical training and/or suggestion when it is needed and ensuring all operational activities are following correct procedures;
  • Assisting with NPD and ensuing all food products purchased are complied with current regulations.
  • Assisting with all kinds of audits, such as BRC, local authorities, and audits from customers.


  • A Passion for food, specially Asian food
  • Strong commitment to safety, quality, compliance and customer/supplier satisfaction.
  • knowledge of current food distributor and/or food technology
  • Knowledge of HACCP/BRC and food safety management systems
  • Relevant professional qualification such as Food Safety
  • Strong processing and analytical abilities
  • Well-developed interpersonal, organisational and communication skills
  • Knowledge of UK/EU food legislation highly desirable
  • Customer focused individual desirable
  • Able to respond quickly to operational demands
  • Advanced computer skills, like Microsoft Office (Excel, Word, Outlook), data bas


  • Salary  – £21-26K/per annum, depending on experience
  • Location – Surrey (commuting by car is most convenient, can also commute by public transport)
  • Bonus scheme