UK Jobs

Customer Service, Retail

Cantonese, Mandarin and English Speaking Lifestyle Team Manager

Central London | £30K - £35K | Ref. VAC-13384

One of the world’s leading lifestyle and corporate concierge providers is looking to recruit full time Cantonese & Mandarin speaking passionate, motivated and resourceful Lifestyle Team Manager to join its London’s fast-growing, dynamic team.

The Role

  • To take overall responsibility for a number Lifestyle Managers who are specialists at delivering solutions to members requests
  • To maintain the member at the centre of everything we do and achieve
  • To meet or beat targeted performance levels
  • To ensure your team are meeting agreed profitability targets in line with plans for your business area
  • To ensure the team are delivering superb customer service and quality work

Requirements

  • Experience managing a service delivery team of at least 6-8 people preferably within the live entertainment sector.
  • Seasoned in the development and execution of team and department-level strategies.
  • Proven capability to own and lead projects.
  • Computer literate to a high level and proficient with all Microsoft Office programmes (Excel, Word, PowerPoint)
  • Preferably educated to an undergraduate level.
  • Fluency in Cantonese, Mandarin and English.